We're confident that you'll be satisfied with the quality of our stand up paddle boards and accessories. In fact, we back all of our SUP boards, as well as the rest of Stand on Liquid's products, with a 15-day money back guarantee. If you're not satisfied with your purchase, you may return it in its original condition within 15 days of receipt for a full refund (or exchange) less total shipping charges. The purchaser will be responsible for the return shipping charges. Stand on Liquid also reserves the right to apply a 10% re-stocking fee.
You should expect to receive your refund within 4 - 6 weeks of giving your package to the return shipper. However, in many cases, you'll receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
If the item you purchase goes on sale within 15 days of your original purchase date we will gladly refund the difference. You must have your original receipt and card the purchase was made on to receive your credit.
Stand on Liquid does not accept returns or exchanges on USED paddle boards purchased as is.
Thank you for shopping at Stand on Liquid!